According to Pew, 9 out of every 10 people in America have cell phones and, as it turns out, everyone has cell phone problems. From the old-school candy bar phone to the most modern smart phone, there’s nothing but problems with your cell phone service. Of course, smartphone users have more problems than standard phone users when it comes to dropped calls, with 35 percent reporting weekly dropped calls versus 28 percent of non-smartphone users.
All users, no matter of their phone style, have dropped calls, with 72 percent reporting weekly dropped calls. If you have any sort of cell, prepare for spam; 68 percent get spam phone calls, and 70 percent report spam text messages. If you use your phone to get online, prepare for slow downloading speeds; that’s a common complaint for 77 percent of smartphone owners. Are these problems excessive, or are people just more aware of it as we become more used to constant availability? Well, if you believe Pew, it’s the latter.
“As mobile owners become fond of just-in-time access to others and as their expectations about getting real-time information rise, they depend on the cellphone’s technical reliability,” said Pew researcher Jan Lauren Boyles. ”Any problems that snag, stall, or stop users from connecting to the material and people they seek is at least a hassle to them and sometimes is even more disturbing than that in this networked world.”Technorati Tags: cell phone problems, cell phone survey, cell phones, Jan Lauren Boyles, pew, pew research group, phone problem survey