Once upon a time, there was a commercial every few hours. Get a horoscope, subscribe to something, and you’d get updates, text messages, and all kinds of other weird stuff. It was a problem for phone users, because once these started, they tended to multiply, and they were practically impossible to get taken off the bill. T-Mobile was a big offender of this, at least according to the federal government, and now they’re paying the price. T-Mobile will refund customers $67.5 million dollars, state attorneys general $18 million in fines and penalties, and the Federal Communications Commission $4.5 million. T-Mobile was one of the first companies to jump on the cramming bandwagon, and now they’re paying for it.
“Mobile cramming is an issue that has affected millions of American consumers, and I’m pleased that this settlement will put money back in the hands of affected T-Mobile customers,” said Federal Trade Commission chairwoman Edith Ramirez. ”Consumers should be able to trust that their mobile-phone bills reflect the charges they authorized and nothing more.”
Phone bills are super tricky, even now, but things are a little clearer than they used to be. Now people are getting gouged on data plans, not horoscopes and trivia texts. At least it’s honest gouging.Technorati Tags: cramming, cramming lawsuit, t-mobile, t-mobile charges settled, t-mobile cramming lawsuit, t-mobile cramming lawsuit settled, t-mobile fined 90 million in cramming lawsuit